COEHD Labs
The COEHD Labs is part of the College of Education and Human Development and serves students, faculty, and staff with technology services. We currently have two locations at the UTSA Downtown and Main Campus.
Mission
Our Mission is to provide computing services and support to the COEHD community. Our goal is to enhance their learning experience through technology, enabling them to acquire the skills to develop the knowledge essential for a profound academic experience.
Resources
COEHD Labs provides many resources that include cutting-edge technology and certified MCAS master personnel. We are dedicated and knowledgeable with hardware and software that will provide the assistance you need for academic success. We strive to provide excellent customer service, cutting-edge technology, and a comfortable, productive experience.
Visit Us
The COEHD Labs is a private space for UTSA COEHD Students that may need a quiet place to study.
Locations
Main Campus Lab (located in MB 0.330)
Downtown Campus Lab (located in FS 3.412)
*Subject to change and CLOSED during UTSA Holidays*
Student Services
Students must be enrolled in at least one COEHD course for their current semester to enjoy our services. We have Dell desktops and laptops available to use in the COEHD Lab. Student IDs are required to use a laptop.
Services
- Laptop and iPad Loaner (through the CEL program)
- Computer Assistance with Microsoft Office Suite and Adobe Acrobat
- University Print Spot (Main Campus only)
- 24x36 Poster Printing (3 posters per semester)
- 24x36 Protective plastic frames
- Flatbed scanners
- High-speed digital scanning
- Workshops
Book A Tech Appointment
A remote appointment can be scheduled ahead of time. Please note certain dates and times may be unavailable due to events, staff, or holiday schedules. Click here to schedule with COEHD IT.
Choose Tech Request (Student) to get started.
Faculty and Staff Services
COEHD IT is here to provide technology support services to COEHD Faculty and Staff. Our responsibility is to handle technical issues that faculty or staff have with their desktop computers or other technology assets. Please don't hesitate to call or contact us with your questions or concerns.
COEHD IT Services
- New computer setup
- Data Migration (New system? Let us help you move your data)
- Software Installation
- Hardware Inventory and Analysis
- Network Connectivity/Troubleshooting (including VPN)
- Printer and scanner setup
- Solutions Development (Let us help find you the right software solutions)
- Data Security and Fault Tolerance (Keeping your data backed up and secure)
- MAC and PC Hardware Repair
- Purchase Recommendations (Getting a new PC, MAC, or Laptop? We can send you recommendations)
- Systems Integration (Need to see your data across different systems?)
- Group Data Coordination Solutions (Need to collaborate? Let's create a group)
Lab Forms (for faculty and staff use only)
Recommended: Download the form and open in Adobe Acrobat.
Phone Support
Main or Downtown Campus:
(210) 458-4035
Email Incident or Service Requests:
Walk-Up Tech Support (by appointment):
- Main Campus (MB 0.330)
- Downtown Campus (FS 3.418)
Book A Tech Appointment
A remote appointment can be scheduled ahead of time. Please note certain dates and times may be unavailable due to events, staff, or holiday schedules. Click here to schedule with COEHD IT.
Choose Tech Request (Faculty-Staff) to get started.
COEHD Equipment Loaner (CEL) Program
About COEHD Equipment Loaner (CEL) Program
The CEL Program is a check-out service that is provided by the college through COEHD Labs for registered COEHD majors. COEHD students must meet set criteria in order to be eligible for check out. The loan period is for the current semester.
Limited quantity!
To ensure enough laptops and iPads are available for all students, each person is limited to one checkout at a time. 
- Undergraduates may choose between iPad or Dell.
- Graduates/Ph.D/Fellows may choose between iPad, Dell, or a Macbook.
Equipment
COEHD Labs offers laptops (Dell and Macbooks) and iPads for check-out.
Software
COEHD Labs can install specialized software on CEL laptops such as:
- MS Office
- NViVo
- SPSS
CEL Eligibility
COEHD Majors must meet the following criteria:
- Must be a COEHD Undergrad (Junior/Senior), Grad, or Ph.D. student.
- Declared, Degree-Seeking COEHD Major.
- Registered for at least one COEHD class.
- Good academic standing.
- No Banner Holds. (Must be resolved before you can schedule an appointment.)
CEL Check-Out Procedure
- Check-out is by appointment only and subject to approval.
- Appointments are arranged via email.
- Send requests to coehdit@utsa.edu and respond to the COEHD auto-reply email sent to your inbox.
- Students must meet all eligibility criteria in order to schedule an appointment.
- You will receive an e-mail confirmation before your appointment is valid.
- CEL appointments may take up to 30 minutes.
- UTSA ID and Driver's License.
- Proof of your current residence.
CEL Check-In Procedure
- Students are required to check in equipment no later than the designated due date.
- No appointment is needed to return the equipment.
- Students will grant lab staff 5-10 minutes to check in equipment.
- A receipt is provided. The receipt does not release the student of financial responsibility if damages are found.
- Equipment goes through inspection. It is expected to be returned in the condition it was received.
CEL Agreement Terms
- Eligible students will go through the process of signing several CEL agreement forms and each form is reviewed thoroughly.
- Damages will be noted under the student's name in CEL database as an infraction. Please keep in mind that having more than one policy infraction can affect your check-out eligibility and may result in the loss of all checkout privileges.
- Please visit the policy page to view additional details regarding the COEHD Equipment Loaner Agreement form.
SWIVL Support
Clinical Teachers, please use the following resources for more information on available loaner equipment for CT Observations.
- Swivl Support for CT
- UTSA Swivl Robot + Teams Setup Guide
- Swivl Content Sheet
- Cleaning & Caring for Swivl Equipment
For technical assistance with Swivls and iPads:
Email: coehdit@utsa.edu | Phone: 210-458-4035
Contact Us
College of Education and Human Development
Main Building | One UTSA Circle | San Antonio, TX 78249
Phone: 210-458-4370 | education@utsa.edu