COEHD Learning Labs
About
The Learning Labs is part of the College of Education and Human Development and serves students, faculty, and staff. We currently have two locations, one at the Downtown Campus and at Main Campus.
Mission
Our Mission is to provide computing services and support to the COEHD community. Our goal is to enhance their learning experience through technology, enabling them to acquire the skills to develop the knowledge essential for a profound academic experience.
Resources
COEHD Learning Labs provides many resources that include cutting-edge technology and certified MCAS master personnel. We are dedicated and knowledgeable with hardware and software that will provide the assistance you need for academic success. We strive to provide excellent customer service, cutting-edge technology, and a comfortable, productive experience.
Student Services
Students must be enrolled in at least one COEHD course for the current semester to enjoy our services. We have Dell desktops and laptops available to use in the Learning Lab. Student IDs are required to use a laptop.
Services
- Laptop and iPad Loaner (through CEL program)
- Computer Assistance with Microsoft Office Suite, Adobe Acrobat, and Taskstream
- University Print Spot (Main Campus only)
- 24x36 Poster Printing (3 posters per semester)
- 24x36 Protective plastic frames
- Flatbed scanners
- High-speed digital scanning
- Workshops
Available Software
- Microsoft Office Suite (Word, PowerPoint, Excel)
- Adobe Creative Cloud (Photoshop, Indesign, Illustrator, Premiere Pro, etc.)
- Inspiration
- Kidspiration
- NVIVO
- Apple iWorks
- Apple Life
- SPSS
- Titanium (COU students; must complete HIPPA Compliance Training prior to access)
Technical Support
- Applicable software
- Laptops and iPads
- Printing
- Swivl
Faculty and Staff Services
We are here to provide technology support services to COEHD Faculty and Staff. Our responsibility is to handle technical issues that faculty or staff have with their desktop computers or other technology assets. Please don't hesitate to call or contact us with your questions or concerns.
Technology Support Services
- New computer setup
- Data Migration (New system? Let us help you move your data)
- Software Installation
- Hardware Inventory and Analysis
- Network Connectivity/Troubleshooting (including VPN)
- Printer and scanner setup
- Solutions Development (Let us help find you the right software solutions)
- Data Security and Fault Tolerance (Keeping your data backed up and secure)
- MAC and PC Hardware Repair
- Purchase Recommendations (Getting a new PC, MAC, Laptop? We can send you recommendations)
- Systems Integration (Need to see your data across different systems?)
- Group Data Coordination Solutions (Need to collaborate? Let's create a group)
COEHD Administrative Forms
- Program Action Routing Sheet Form B (PDF)
- Program Action Routing Sheet Form B (Word)
- Undergraduate Course Action Routing Sheet (PDF)
- Undergraduate Course Action Routing Sheet Form A (Word)
Lab Forms (for faculty and staff use only)
Recommended: Download form and open in Adobe Acrobat.
Downtown Faculty Resources and Forms
- Shared Office Information
- Canceled Class
- Office Hours Changed/Canceled
- Work Order Form
- Classroom Change
- Class Notice Form
- Handbook
Phone Support/Triage
Main or Downtown Campus:
(210) 458-4035
Email Incident or Service Requests:
Walk-Up Tech Support (by appointment):
- Main Campus (MB 0.330)
- Downtown Campus (FS 3.418)
Reserve a Seat!
COEHD Labs is currently reserving seats for students at our 1604 or Downtown Campus Lab for up to 2 hours. Space is Limited! Reserve your seat below.
Locations
Main Campus Lab Operating Hours (located in MB 0.330)
Downtown Campus Lab Operating Hours (located in FS 3.412)
*Subject to change and CLOSED during UTSA Holidays*
Contact Us
Location
COEHD Learning Labs
College of Education and Human Development
Main Campus: MB 0.330 | 1 UTSA Circle | San Antonio, Texas 78249
Downtown Campus: FS 3.418 | 501 W. César E. Chávez Boulevard | San Antonio, Texas 78207-4415
Phone Number
(210)-458-4035
For Faculty/Staff technical assistance: coehdtechx@utsa.edu
For CEL, Swivl, Faculty poster printing: coehdlabs@utsa.edu
College of Education and Human Development
Main Building | One UTSA Circle | San Antonio, TX 78249
Phone: 210-458-4370 | education@utsa.edu