COEHD Learning Labs
The Learning Labs is part of the College of Education and Human Development and serves students, faculty, and staff. We currently have two locations, one at the Downtown Campus and at Main Campus.
Mission
Our Mission is to provide computing services and support to the COEHD community. Our goal is to enhance their learning experience through technology, enabling them to acquire the skills to develop the knowledge essential for a profound academic experience.
Resources
COEHD Learning Labs provides many resources that include cutting-edge technology and certified MCAS master personnel. We are dedicated and knowledgeable with hardware and software that will provide the assistance you need for academic success. We strive to provide excellent customer service, cutting-edge technology, and a comfortable, productive experience.
Visit Us
The Learning Lab is a private space for COEHD Students that need a quiet place to study.
Locations
Main Campus Lab Operating Hours (located in MB 0.330)
Downtown Campus Lab Operating Hours (located in FS 3.412)
*Subject to change and CLOSED during UTSA Holidays*
COEHD Digital Badges
Google Certified Educator Level 1
Want to obtain skills and certification aligned with ISTE principles? Here is your road map!
Click the Digital Badge to get started
- This will take you to Credly Acclaim for UTSA COEHD: Google For Education Level 1. (If you are having trouble with the image Click Here)
You will receive the COEHD Digital Badge* AND an exam voucher for completion of the Google for Education Fundamentals Training.
* COEHD Digital Badges are sponsored by the College of Education and Human Development, UTSA Graduate School, and issued by Credly, inc. digital credential work.
Student Services
Students must be enrolled in at least one COEHD course for the current semester to enjoy our services. We have Dell desktops and laptops available to use in the Learning Lab. Student IDs are required to use a laptop.
Services
- Laptop and iPad Loaner (through CEL program)
- Computer Assistance with Microsoft Office Suite and Adobe Acrobat
- University Print Spot (Main Campus only)
- 24x36 Poster Printing (3 posters per semester)
- 24x36 Protective plastic frames
- Flatbed scanners
- High-speed digital scanning
- Workshops
Faculty and Staff Services
We are here to provide technology support services to COEHD Faculty and Staff. Our responsibility is to handle technical issues that faculty or staff have with their desktop computers or other technology assets. Please don't hesitate to call or contact us with your questions or concerns.
Technology Support Services
- New computer setup
- Data Migration (New system? Let us help you move your data)
- Software Installation
- Hardware Inventory and Analysis
- Network Connectivity/Troubleshooting (including VPN)
- Printer and scanner setup
- Solutions Development (Let us help find you the right software solutions)
- Data Security and Fault Tolerance (Keeping your data backed up and secure)
- MAC and PC Hardware Repair
- Purchase Recommendations (Getting a new PC, MAC, Laptop? We can send you recommendations)
- Systems Integration (Need to see your data across different systems?)
- Group Data Coordination Solutions (Need to collaborate? Let's create a group)
Lab Forms (for faculty and staff use only)
Recommended: Download the form and open in Adobe Acrobat.
Phone Support/Triage
Main or Downtown Campus:
(210) 458-4035
Email Incident or Service Requests:
Walk-Up Tech Support (by appointment):
- Main Campus (MB 0.330)
- Downtown Campus (FS 3.418)
COEHD Equipment Loaner (CEL) Program
About COEHD Equipment Loaner (CEL) Program
The CEL Program is a check-out service that is provided by the college through COEHD Learning Labs for registered COEHD majors. COEHD students must meet set criteria in order to be eligible for check out. The loan period is for the current semester.
Limited quantity!
To ensure enough laptops and iPads are available for all students, each person is limited to one checkout at a time. 
- Undergraduates may choose between iPad or Dell.
- Graduates/Ph.D/Fellows may choose between iPad, Dell, or a Macbook.
Equipment
COEHD Labs offers laptops (Dell and Macbooks) and iPads for check-out.
Software
COEHD Labs can install specialized software on CEL laptops such as:
- MS Office
- NViVo
- SPSS
CEL Eligibility
COEHD Majors must meet the following criteria:
- Must be a COEHD Undergrad (Junior/Senior), Grad, or Ph.D. student.
- Declared, Degree-Seeking COEHD Major.
- Registered for at least one COEHD class.
- Good academic standing.
- No Banner Holds. (Must be resolved before you can schedule an appointment.)
CEL Check-Out Procedure
- Check-out is by appointment only and subject to approval.
- Appointments are arranged via email.
- Send requests to coehdlabs@utsa.edu and respond to the COEHD auto-reply email sent to your inbox.
- Students must meet all eligibility criteria in order to schedule an appointment.
- You will receive an e-mail confirmation before your appointment is valid.
- CEL appointments may take up to 30 minutes.
- UTSA ID and Driver's License.
- Proof of your current residence.
CEL Check-In Procedure
- Students are required to check in equipment no later than the designated due date.
- No appointment is needed to return the equipment.
- Students will grant lab staff 5-10 minutes to check in equipment.
- A receipt is provided. The receipt does not release the student of financial responsibility if damages are found.
- Equipment goes through inspection. It is expected to be returned in the condition it was received.
CEL Agreement Terms
- Eligible students will go through the process of signing several CEL agreement forms and each form is reviewed thoroughly.
- Damages will be noted under the student's name in CEL database as an infraction. Please keep in mind that having more than one policy infraction can affect your check-out eligibility and may result in the loss of all checkout privileges.
- Please visit the policy page to view additional details regarding the COEHD Equipment Loaner Agreement form.
SWIVL Support
Clinical Teachers, please use the following resources for more information on available loaner equipment for CT Observations.
- Swivl Support for CT
- UTSA Swivl Robot + Teams Setup Guide
- Swivl Content Sheet
- Cleaning & Caring for Swivl Equipment
For technical assistance with Swivls and iPads:
Email: coehdlabs@utsa.edu | Phone: 210-458-4035
Contact Us
College of Education and Human Development
Main Building | One UTSA Circle | San Antonio, TX 78249
Phone: 210-458-4370 | education@utsa.edu